| Apple |
General Terms: |
- Most warranties provide carry-in service only
- Consult your manual for specifics about your warranty
- Call 800-SOS-APPL for more information, or visit Apple Support
- Have your serial number handy
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| Dell |
General Terms: |
- All Dell warranties begin on the day that the machine was originally shipped
- Consult your original purchase receipt for specifics about your warranty
- Call 1-888-560-8324 for more information, or review
Dell's Warranty Statement
- Have your Service Tag (a 5- or 7-digit alpha-numeric code) handy
- For more information, visit Dell support
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Optiplex and Dimension Product Lines: |
- See "Dell General Terms" section for information about checking your warranty
- Onsite labor coverage does not apply to CRUs such as Mice, Keyboards, Speakers and Displays
- These items will be replaced as parts under your warranty; labor is not covered
- Dell will ship replacement parts directly to you. Call 1-888-560-8324 for information
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Poweredge Server Product Line: |
- See "Dell General Terms" section for information about checking your warranty
- If you require 4 hour service on your servers, review Dell’s upgraded warranty offerings
- HWS will make every effort to provide service by the next business day
- Call Dell support at 888-560-8324 for more information
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Latitude/Inspiron Notebook Product Line: |
- See your manual or call Dell at 1-888-560-8324 for information about your warranty
- We perform both in-warranty and out-of-warranty repairs
- For your convenience, you can drop off your computer at the Solutions Center
- Batteries are covered only for the first year of warranty
- Dell will not cover labor to replace CRUs (Consumer Replaceable Units).
These include but are not limited to:
- Floppy Drives
- CD-ROM/DVD Drives
- AC Adapter
- Batteries
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Dell Printers: |
- Hardware Support is certified to work on Dell printers
- Please contact us at 8-6199 to open a repair call on in-warranty or-out-of warranty printers
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| Hewlett-Packard (Printers Only) |
General Terms: |
- We now provide in- and out-of-warranty service for a wide variety of HP printers
- Please contact Adam Re at 8-6037 to find out if your specific model printer is supported
- Consult your manual & original receipt for specifics about your warranty
- Call 1-800-474-6836 or visit HP for information about your warranty
- Have your serial number handy
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| IBM/Lenovo |
General Terms: |
- We perform both in-warranty and out-of-warranty repairs
- For your convenience, you can drop off your computer at the Solutions Center
- Consult your manual & original receipt for specifics about your warranty
- Call 1-800-426-7378 for more information, or visit IBM Support
- Have your serial number handy
- We can verify your warranty status with IBM if needed
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| Xerox |
General Terms: |
- Consult your manual and original receipt for specifics about your warranty
- Warranties for defective materials and workmanship in consumables:
- Toner cartridges: one year
- Other consumables (CRCs): 90 days (may be six months if required by law)
- Warranties on CRCs will not exceed one year from shipment date
- Customers must notify us or Xerox of defects before warranty expiration
- Please contact Adam Re at 8-6037 to find out if your specific model printer is supported
- Visit Xerox for information about your warranty
- Have your serial number handy
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